Timesheet FAQ: 20 Frequently Asked Questions Answered in 2026
Complete answers to the 20 most frequent questions about timesheet software, time management, activity reports and optimization for IT services firms. Complete FAQ guide.
TimeTrack transparency (June 2026) — General market answers + TimeTrack product status. TimeTrack does not claim predictive ML, a quantified AI accuracy, or automatic prediction of timesheets; its copilot is a command copilot for Slack/Teams.
Discover answers to the 20 most frequent questions about timesheet software, time management and optimization for IT services firms in 2026.
General Timesheet Questions
Q1: What is timesheet software?
A: Timesheet software is a tool that lets consultants and companies track, record and manage time spent on different projects and activities. It replaces Excel sheets or paper with a digital, automated solution that makes entering, validating and analyzing worked time easier.
Q2: What is the difference between an activity report and a timesheet?
A: The activity report (CRA in France) is a legal document required in France for consultants in salary portage, while the timesheet is a more general time management tool used by IT services firms. The activity report is monthly and regulated; the timesheet can be weekly or monthly and is more flexible. Read our complete Activity Report vs Timesheet guide.
Q3: Should you choose free or paid timesheet software?
A: For an IT services firm, paid software delivers better ROI thanks to advanced features (manager validation workflow, real-time TACE, API integrations). Free solutions are often limited and end up costing a lot in lost time. See our detailed comparison.
Q4: How much does timesheet software cost?
A: Prices range from €10 to €50/month depending on features. TimeTrack offers a single plan at €15.99/month with all features included (unlimited). Whether it pays off depends on your organization: measure the time saved and your TACE trend during a trial.
Q5: Does timesheet software work for remote work?
A: Yes, modern solutions are built for remote work with native mobile apps, offline mode, automatic sync and quick entry from anywhere. It's essential in 2026. Remote work and timesheet guide.
Automation Questions
Q6: Can timesheet entry be fully automated?
A: Not completely: no universal automation rate can be promised without a source. Some tools on the market are experimenting with AI to suggest entries from history and calendars. With TimeTrack, you reduce re-entry through the command copilot (Slack/Teams), historical CSV import, and calendar auto-fill (when OAuth is configured), and consultant then manager validation remains central. Complete automation guide.
Q7: Is automation reliable?
A: It depends on the tool and configuration; be wary of unsourced accuracy rates. TimeTrack does not claim a quantified AI accuracy and does not use a predictive model: the consultant can always correct before submission and the manager approves or rejects.
Q8: How long to set up automation?
A: It depends on team size and integrations. Start with a pilot using the 14-day free trial, then expand gradually.
Utilization (TACE) and Profitability Questions
Q9: What is TACE?
A: TACE (utilization rate excluding leave) measures the percentage of billable time over total available time for an IT services firm, excluding leave. It's the key performance indicator. Formula: TACE = (Billable time / Total available time excluding leave) × 100. Complete TACE guide.
Q10: What is the ideal TACE for an IT services firm?
A: Ideally 75-80%. Below 70%, profitability is at risk. Above 85%, there may be team overload risk. TACE varies by type of firm (generalist, specialized, expertise).
Q11: How to improve TACE quickly?
A: Highest-impact actions: optimize staffing (3-6 month planning), reduce bench time (mission pipeline), improve productivity (effective tools). Timesheet software gives real-time visibility into TACE, but improvement mostly comes from staffing and pipeline decisions, not from the software alone.
Q12: How to calculate project profitability?
A: Profitability is calculated by comparing billed revenue with costs (salaries, charges, expenses). Timesheet software with real-time steering lets you track profitability continuously and alert on variance. Profitability steering guide.
Choice and Implementation Questions
Q13: How to choose timesheet software?
A: Evaluate 10 criteria: automation actually available, profitability steering, mobile, integrations, reporting, support, security, scalability, price, ROI. Test several solutions with a free trial. Complete selection guide.
Q14: How long to deploy timesheet software?
A: With modern SaaS: 1-2 weeks (data import, configuration, training). On-premise solutions can take 1-3 months. TimeTrack deploys in a few days.
Q15: Can we migrate from our current solution?
A: Yes, most modern solutions offer import from Excel, CSV or other software. Check this before choosing. TimeTrack imports from all common formats.
Q16: How to ensure consultant adoption?
A: Choose a simple, intuitive tool, train teams, involve them in the choice, show benefits (time saved, fewer errors). Reducing re-entry (Slack/Teams commands, import, calendar) can help adoption.
Technical Questions
Q17: Is data secure?
A: Yes, modern solutions comply with GDPR with data encryption, automatic backups, full audit trail and guaranteed compliance. Check certifications before choosing.
Q18: Do you need an internet connection to use a timesheet?
A: No, modern solutions offer offline mode that syncs automatically when connection is restored. Essential for remote work and travel.
Q19: Can a timesheet integrate with other tools?
A: Yes, modern solutions integrate with calendars (Google, Outlook), project tools (Jira, Trello), ERPs, billing tools, etc. Check available integrations.
Q20: Does timesheet work on mobile?
A: Yes, modern solutions offer native mobile apps (iOS, Android) optimized for quick entry, with offline mode and automatic sync. Essential in 2026.
Conclusion
These 20 questions cover the essentials of timesheet software. If you have more questions, contact our team or try TimeTrack free for 14 days.
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